At Fluent Fast Academy, we are committed to protecting the privacy of our students. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, fluentfastacademy.com , or enroll in our language courses.
Information We Collect:
When you interact with our Site or enroll in a course, we may collect the following information:
Personal Information:
This includes your name, email address, phone number, and payment information.
Language Learning Information:
We collect information about your language learning goals, prior language experience, preferred learning schedule, and any other information you provide related to your language studies.
Course Activity:
If you participate in online classes, we may collect recordings of those sessions for review and improvement purposes. We also track your progress in courses, including completed lessons, assessments, and feedback.
Website Usage Information:
We may collect information about how you use our Site, such as the pages you visit, the links you click, and the time you spend on each page. This information is collected automatically through technologies like cookies and server logs.
Device Information:
We may collect information about the device you use to access our Site, such as your IP address, browser type, operating system, and hardware model.
How We Use Your Information:
We use your information for the following purposes:
Providing and Managing Your Courses:
To create and manage your student account, process your payments, deliver your language courses and learning materials, track your progress, and provide feedback.
Communication:
To communicate with you about your courses, upcoming events, relevant promotions, and important updates.
Personalization:
To personalize your learning experience, such as recommending courses or resources that may be of interest to you.
Improving Our Services:
To analyze how our Site and courses are used so we can improve them.
How We Share Your Information:
Your privacy is important to us; we do not share your personal information with outside parties for marketing or sales purposes. We may share your information with the following categories of third parties:
Service Providers:
We share information with third-party service providers who help us operate our Site and deliver our services, such as:
Your Choices:
- Access and Correction: You can access and update your personal information by logging into your account or contacting us at admin@fluentfastacademy.com
- Marketing Communications: You can opt out of receiving marketing emails from us by clicking the unsubscribe link in any email or contacting us at admin@fluentfastacademy.com
- Cookies: You can manage cookies in your browser; however, some site functionality may be affected.
- Data Retention: We retain your student records for [Duration – e.g., 3 years, 5 years] after you complete your course. This allows you to access your learning history and materials and enables us to provide ongoing support if needed.
Security:
We continually strive to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure.
Changes to this Privacy Policy:
We may revise this Privacy Policy periodically. Check this page for updates.
Contact Us:
For inquiries regarding this Privacy Policy, please contact us at admin@fluentfastacademy.com or visit Fluent Fast Academy for more